Terms and Conditions

Last Updated: March 2026

Welcome to www.greengivers.lk, www.thegreengivers.lk, www.maanaas.lk, and www.maanaas.com (collectively, the “Websites”). These Terms and Conditions (“Terms”) govern your access to, use of, and purchases made through our Websites, including online sales conducted via WordPress, WooCommerce, or similar e-commerce platforms.

By accessing, browsing, communicating with us, or purchasing products from any of our Websites, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use the Websites.

1. Company Information

The Websites are owned and operated by:

The Greengivers Management & Processing Company
Narangahahena, Kepuela Road, Ampegama, Sri Lanka
📧 Email: maanaas@greengivers.lk | info@greengivers.lk
📞 Phone: (+94) 70 382 6356

The Greengivers Management & Processing Company is engaged in the cultivation, sourcing, manufacturing, processing, packaging, and sale of agricultural and food products, including products marketed under the Maanaa’s brand.

2. Eligibility & Acceptable Use

• You must be at least 18 years of age or use the Websites under the supervision of a parent or legal guardian.
• You agree to use the Websites only for lawful purposes and in accordance with these Terms.
• You must not misuse the Websites, interfere with their operation, attempt unauthorized access, or engage in fraudulent or harmful activity.

We reserve the right to suspend or terminate access for any violation of these Terms.

3. Products & Availability

• All products displayed on the Websites are subject to availability and seasonal variation.
• As our products include agricultural and food items, natural variations in color, size, texture, and taste may occur.
• Product images and descriptions are provided for reference only and may not exactly represent the final product.
• We reserve the right to modify, replace, limit, or discontinue any product at any time without prior notice.

4. Pricing & Payments

• All prices are displayed in Sri Lankan Rupees (LKR) unless otherwise stated.
• Prices are subject to change without notice.
• Payments must be completed using the payment methods provided on the Websites.
• In the event of a pricing, payment, or system error, we reserve the right to cancel the order and issue a refund if applicable.

5. Orders & Order Acceptance

• By placing an order, you make an offer to purchase products subject to these Terms.
• An order is considered accepted only after payment confirmation and order processing.
• We reserve the right to refuse, limit, or cancel any order for reasons including stock unavailability, incorrect information, suspected fraud, or misuse of the Websites.
• You are responsible for providing accurate and complete billing and delivery information.

6. Shipping & Delivery

• We collect billing and shipping information solely for order processing, delivery, customer support, and legal compliance.
• Delivery timelines are estimates and may vary due to courier delays, weather conditions, location, or other unforeseen factors.
• Ownership and risk of loss transfer to you upon successful delivery to the provided address.
• Incorrect or incomplete delivery details may result in delays, failed delivery, or additional charges.

7. Returns, Refunds & Cancellations

• Due to hygiene and safety considerations, returns of food and agricultural products may be restricted.
• Refunds or replacements will be considered only for damaged, defective, or incorrect items, subject to verification.
• Any issues must be reported within 48 hours of receiving the order.
• Approved refunds will be processed using the original payment method where possible.

8. User Accounts

• Certain features may require account registration.
• You are responsible for maintaining the confidentiality of your login credentials.
• You accept responsibility for all activities conducted through your account.
• We are not liable for losses arising from unauthorized account access caused by your failure to safeguard credentials.

9. Intellectual Property Rights

• All content on the Websites, including text, images, graphics, logos, trademarks, product names, and designs, are the intellectual property of The Greengivers Management & Processing Company or its licensors.
• No content may be copied, reproduced, modified, distributed, or exploited without prior written permission.

10. Communications & Marketing

• By providing your contact details, you agree to receive transactional communications related to orders and services.
• With your consent, we may also send marketing messages, promotions, and product updates.
• You may opt out of marketing communications at any time through provided unsubscribe options or by contacting us directly.

11. Data Protection & Privacy

• We collect personal information such as name, phone number, email address, billing address, and delivery address for sales, delivery, communication, and marketing purposes.
• All personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR principles where applicable.
• We do not sell or misuse personal data.

12. Third-Party Services

• The Websites may use third-party services such as payment gateways, delivery partners, analytics, and marketing tools.
• We are not responsible for the content, policies, or practices of third-party services or websites.

13. Disclaimers

• The Websites and products are provided on an “as-is” and “as-available” basis.
• We do not guarantee uninterrupted or error-free access to the Websites.
• To the fullest extent permitted by law, all implied warranties are excluded.

14. Limitation of Liability

• The Greengivers Management & Processing Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Websites or products.
• Our total liability shall not exceed the amount paid by you for the relevant product or service.

15. Indemnification

You agree to indemnify and hold harmless The Greengivers Management & Processing Company, its partners, employees, and affiliates from any claims or damages arising from your breach of these Terms or misuse of the Websites.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

17. Amendments to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Websites. Continued use constitutes acceptance of the revised Terms.

18. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:
📧 maanaas@greengivers.lk
📞 (+94) 70 382 6356
📍 Narangahahena, Kepuela Road, Ampegama, Sri Lanka

These Terms and Conditions apply collectively to www.greengivers.lk, www.thegreengivers.com, www.maanaas.lk, and www.maanaas.com.