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Privacy Policy

Last updated: March 2026

This Privacy Policy explains how The Greengivers Management & Processing Company (“Greengivers Lanka”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or make use of our websites:

By using our websites, services, or communicating with us (including chat, WhatsApp, email, or phone), you agree to the collection and use of information as described in this Privacy Policy.

  1. Who We Are

The Greengivers Management & Processing Company
Narangahahena, Kepuela Road,
Ampegama, Sri Lanka.

Email: maanaas@greengivers.lk
Phone: (+94) 70 382 6356

We are engaged in the cultivation, manufacturing, processing, packaging, marketing, and sale of agricultural and food products, including products sold under the Maanaa’s brand.

  1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping/delivery address
  • Messages sent via contact forms, chat, WhatsApp, or email
  • Order details and preferences

b) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and similar tracking technologies
  1. How We Use Your Information

Your information is used for the following purposes:

  • Processing and fulfilling orders
  • Managing deliveries and payments
  • Providing customer support and responding to inquiries
  • Communicating order updates and service-related messages
  • Marketing, promotions, and product updates (with consent)
  • Improving website performance and user experience
  • Legal, regulatory, and security purposes
  1. Chat, WhatsApp & Messaging Consent

When you initiate a chat or message with us, you consent to the collection and use of personal information such as your name, email address, phone number, and message content for communication, customer support, order assistance, and service improvement purposes.

Where required, explicit consent is requested before initiating chat communication, in line with EU General Data Protection Regulation (GDPR) principles.

  1. Cookies & Tracking Technologies

Our websites use cookies and similar technologies to:

  • Enable core website functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Support marketing and advertising efforts

You may disable cookies through your browser settings; however, some website features may not function properly.

  1. Sharing of Information

We do not sell your personal information.
We may share your information only with:

  • Payment gateway providers
  • Delivery and courier partners
  • Website hosting, analytics, and marketing service providers
  • Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for the intended purpose.

  1. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.

  1. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements
  1. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Object to certain data processing activities

Requests can be made by contacting us using the details below.

  1. Marketing Communications

If you opt in to receive marketing communications, we may contact you via email, SMS, WhatsApp, or phone.
You may opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Replying “STOP” to messages (where applicable)
  • Contacting us directly
  1. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

  1. Children’s Privacy

Our websites and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

  1. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: maanaas@greengivers.lk
Phone: (+94) 70 382 6356
Address: Narangahahena, Kepuela Road, Ampegama, Sri Lanka.

This Privacy Policy applies to www.greengivers.lk, www.thegreengivers.com, www.maanaas.lk, and www.maanaas.com.